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Syntax
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icon The "Official" Highscores Bug Thread (+5)  
This thread is intended to conveniently capture all the various high-score bugs which have been cropping up, and discussed in various threads. So whether it be a demo which won't upload, or local demos disappearing, please post here. The aim is to help Schik and mrimer have a central point to refer to when addressing these issues. Posts will be deleted as they get fixed (much like the server bugs thread). Please try and give as much information as possible, and if the issue is similar for 2 given highscores, please edit the original post, as opposed to creating a new one.

Also, if the formatting could be kept consistent, that would be greatly appreciated. I've provided a form to this effect which you can reuse (quote reply) though I don't doubt it will evolve depending on the types of bugs raised.

Also, before posting here, please ensure you've performed a "full demo upload". To do this, close down DROD, locate the drod.ini file in your DROD directory ("data" sub-directory), and change "FullScoreUpload=0" to "FullScoreUpload=1".

Now re-open DROD, and click on "Change Settings" -> "Upload My Scores". Depending on how many rooms you've played, this might be a good time to have a cup of coffee/tea ;) Please bear in mind that this process triggers a "checking" phase on the server which can take several hours to perform. To view the current checking status, log on to the site, and click on "My Scores". At the bottom of that page you'll see how many demos are still unverified. Once this hits 0, hopefully your issue will be resolved... if not, this is the thread to post :D

There is also a known bug which sometimes shows your demos as being 0 moves. If this is the case, please click on the spider icon next to the high-score on the website. This will enforce a check of that demo, and should resolve the issue. Please bear in mind that the checking may take a while. Please refer above if you want to find out how to track the "checking" process...

Finally, please help keep the Eighth tidy by using this thread solely for bug reports. Discussing them should be done elsewhere.

[Last edited by Syntax at 06-17-2006 07:47 PM]
06-17-2006 at 03:28 PM
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VodkaAndCoke
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icon Re: The "Official" Highscores Bug Thread (0)  
+-----------+-------------------------+--------------------------------------+
| Date      | Bug Type                | Room                                 |
+-----------+-------------------------+--------------------------------------+
|18-JUN-2006| Demos won't upload      | Easy or Hard hold                    |
+-----------+-------------------------+--------------------------------------+
| Details                                                                    |
+----------------------------------------------------------------------------+
| Completed the hold, but no demos are online. Replayed the entrance and it  |
| uploaded successfully but don't want to have to replay all the rooms.      |
| Can restore to every room.                                                 |
|                                                                            |
+----------------------------------------------------------------------------+


*** Still outstanding ***

[Last edited by VodkaAndCoke at 09-13-2006 01:34 AM]
06-18-2006 at 01:24 PM
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Rabscuttle
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icon Re: The "Official" Highscores Bug Thread (0)  
forms schmorms. :p

Ok, so I've been playing a fair bit off-line recently. I finished Beethro's Teacher and afterwards went back and improved a number of rooms. However, just this evening when I uploaded my scores (both a normal and a full), it appears as though only the demo from the first time I played the room has gone up.

For example, Beethro's Teacher L2:4S1W. My score on CNet is currently 2415, but I have a more recent score of 9xx that I did a few days ago.

I can play while connected and just-played demos upload correctly.

06-19-2006 at 03:32 PM
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eytanz
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icon Re: The "Official" Highscores Bug Thread (+1)  
Score-loss described in the following post:

http://forum.caravelgames.com/viewtopic.php?TopicID=10758&page=0#112589

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[Last edited by eytanz at 06-20-2006 04:59 PM]
06-20-2006 at 04:58 PM
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Tahnan
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icon Re: The "Official" Highscores Bug Thread (0)  
Note that, even after full-score upload, the aforelinked problem still exists; as does the one in http://forum.caravelgames.com/viewtopic.php?TopicID=10526#110276, which I think is the same problem.

[Last edited by Tahnan at 06-21-2006 08:52 AM]
06-21-2006 at 08:52 AM
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jbluestein
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icon Re: The "Official" Highscores Bug Thread (+1)  
+-----------+-------------------------+--------------------------------------+
| Date      | Bug Type                | Room                                 |
+-----------+-------------------------+--------------------------------------+
|22-JUN-2006| Demos won't upload      | Nightmare Dungeon                    |
+-----------+-------------------------+--------------------------------------+
| Details                                                                    |
+----------------------------------------------------------------------------+
| Completed the hold, but only 13 of 96 demos show up in Highscore list.     |
| Replaying seems to have no effect.                                         | 
| I don't know if it helps, but all of these rooms were originally played 
 while the CaravelNet Forum was offline in late May/early June
+----------------------------------------------------------------------------+


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[Last edited by jbluestein at 06-22-2006 06:22 PM]
06-22-2006 at 06:20 PM
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jbluestein
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icon Re: The "Official" Highscores Bug Thread (0)  
+-----------+-------------------------+--------------------------------------+
| Date      | Bug Type                | Room                                 |
+-----------+-------------------------+--------------------------------------+
|22-JUN-2006| Demos won't upload      | Beethro's Bad Dream                  |
+-----------+-------------------------+--------------------------------------+
| Details                                                                    |
+----------------------------------------------------------------------------+
| Completed the hold, but only 7 of 13 demos show up in Highscore list.      |
| Replaying seems to have no effect.                                         | 
| I don't know if it helps, but all of these rooms were originally played    |
| while the CaravelNet Forum was offline in late May/early June              |
+----------------------------------------------------------------------------+


[EDIT: I have set the drod.ini UploadMyScores=1 and Uploaded High Scores many many times...for both this bug and the one above.]

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[Last edited by jbluestein at 06-26-2006 11:22 AM]
06-22-2006 at 06:28 PM
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zaubberer
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icon Re: The "Official" Highscores Bug Thread (0)  
@ jbluestein:

maybe you just have to push the button "Upload My Scores" in tne Settings-Menu...

zaubberer
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06-24-2006 at 11:31 PM
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zex20913
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icon Re: The "Official" Highscores Bug Thread (0)  
Not precisely a HS bug, but you can't sort by average points under the "Holds" tab. I've tried and failed in JtRH, KDD2.0, and Palace of Puzzles, so it's not isolated.

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07-06-2006 at 01:19 AM
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Hikari
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icon Re: The "Official" Highscores Bug Thread (0)  
I've tried several times to get Blast Castle: T h e C e l e b r a t i o n: Entrance to take a demo, but for some reason, it keeps accepting them, then a little while later the spider apparently says 'no sorry' and tosses them back out. :X

EDIT: I just *watched* the spider toss out a 1329-move demo. >_<

RE-EDIT: OK... I have finished this room *four* times today, so I have five victory demos for it saved locally. Granted none of them are anything special; any one of them is the lowest score for the room, *but*... I've beaten this room five times. *One* of the demos should've caught by now.

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[Last edited by Hikari at 07-11-2006 07:10 AM]
07-11-2006 at 06:39 AM
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silver
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icon Re: The "Official" Highscores Bug Thread (0)  
+-----------+-------------------------+--------------------------------------+
| Date      | Bug Type                | Room                                 |
+-----------+-------------------------+--------------------------------------+
|11-JUL-2006| Demo won't record       |  JtRH L25: 2W                        |
|           | locally (and thus not   |                                      |
|           | upload)                 |                                      |
+-----------+-------------------------+--------------------------------------+
| Details                                                                    |
+----------------------------------------------------------------------------+
| No matter how much I replay the room - from beginning, from outside the    |
| room and entering "fresh", or restoring from the savepoint, my computer    |
| will not save a local demo. I have no competing demos or scores for this   |
| room. Nothing in drod.err. Asked spider to verify another demo on server,  |
| which it did successfully (and accepted the reverified demo)               |
+----------------------------------------------------------------------------+



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:yinyang

[Last edited by silver at 07-11-2006 10:09 AM]
07-11-2006 at 10:04 AM
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Syntax
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icon Re: The "Official" Highscores Bug Thread (0)  
Interestingly, I have the exact same issue, with the same room.
07-18-2006 at 12:37 AM
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Beef Row
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icon Re: The "Official" Highscores Bug Thread (0)  
I also can't create a local demo for JTRH 25 2W. Hmmm.

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07-19-2006 at 06:50 AM
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michthro
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icon Re: The "Official" Highscores Bug Thread (+2)  
This was mentioned before, here. Looks like it still hasn't been fixed. The way around it is to restore to a point where the room is unexplored, then complete it without 'r'estoring or undoing. (I actually think undoing is ok, but rather make sure.)

[Last edited by michthro at 07-19-2006 11:53 AM]
07-19-2006 at 11:52 AM
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Beef Row
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michthro wrote:
This was mentioned before, here. Looks like it still hasn't been fixed. The way around it is to restore to a point where the room is unexplored, then complete it without 'r'estoring or undoing. (I actually think undoing is ok, but rather make sure.)

Thanks! This worked for me :thumbsup. Have a mod point!

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07-19-2006 at 03:06 PM
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Stephen4Louise
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icon Re: The "Official" Highscores Bug Thread (+2)  
+-----------+-------------------------+--------------------------------------+
| Date      | Bug Type                | Room                                 |
+-----------+-------------------------+--------------------------------------+
|14-Sep-2006| Demos won't upload     | Great Uncle Yurgess hold              |
+-----------+-------------------------+--------------------------------------+
| Details                                                                    |
+----------------------------------------------------------------------------+
| I was playing offline the other night, but when I tried to upload scores   |
| I don't think any new ones were uploaded. I think my caravel key was       |
| invalid while I was playing. I have tried a full upload, but these scores  |
| still didn't upload. I'm not that worried about these particular scores    |
| as I can replay the rooms, but I don't know if any others are missing too. |
|                                                                            |
+----------------------------------------------------------------------------+



Further details here


[Last edited by Stephen4Louise at 09-15-2006 09:04 AM]
09-15-2006 at 09:04 AM
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Blondbeard
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icon Re: The "Official" Highscores Bug Thread (0)  
What the ***! All my highscores for the hold "Entrapement" has dissapeared, and the hold got deleted from my downloaded holds. How can this have happened?
10-19-2006 at 09:00 PM
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Blondbeard
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icon Re: The "Official" Highscores Bug Thread (0)  
Ahh! Thanks :)
10-19-2006 at 09:58 PM
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Doom
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icon Re: The "Official" Highscores Bug Thread (0)  
I had some score upload problems recently.

I downloaded Beethro's Generic Quest manually when it had not yet been rated, and because of this, no scores could yet be uploaded. Before the first rating, I conquered about 10 rooms (for example, Entrance, 1W, 1S and 1E in "The Quest Begins") before I started to see regular score messages. This is also when my later scores started to appear on the site.

So, I tried to get those early scores uploaded by using the "Upload my scores" button in Settings. It didn't work. I had hundreds of unverified demos, but after they were all done, I still had none of the missing scores in the hold. Now, I've not tried a full upload yet, but I really shouldn't need to use it for a handful of demos that aren't willing to show up.

For the record, the behaviour seems very similar to my old problems with KDD2.0. I played most of the hold offline, and only a full score upload was able to make them appear... To put it simply, the demos seem to get marked as 'uploaded' if I conquer them without connection to CaravelNet.
10-30-2006 at 10:01 PM
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Syntax
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icon Re: The "Official" Highscores Bug Thread (0)  
wallu wrote:
Doom wrote:
To put it simply, the demos seem to get marked as 'uploaded' if I conquer them without connection to CaravelNet.
I have experienced this: demos are marked as uploaded, if you have marked "Connect to CaravelNet", regardless if they are actually sent to/received by CaravelNet. This covers internet connection problems, server breaks and non-CaravelNet holds.

So, I think that you have to actually disconnect from CaravelNet to prevent to mark demos as uploaded.

That status is resetted if hold is updated. This is good because you can use normal update to resend 1-move demos to mark those rooms as uninteresting.
Wow... would that mean that if all holds were flagged as "updated" (despite no changes), and all demos were re-verified, all missing HSs would be restored? I know I'm missing a fair few...

[EDIT]

And I do suffer from frequent disconnects so that would make sense...

[Last edited by Syntax at 10-30-2006 10:50 PM]
10-30-2006 at 10:49 PM
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mrimer
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wallu wrote:
Doom wrote:
To put it simply, the demos seem to get marked as 'uploaded' if I conquer them without connection to CaravelNet.
I have experienced this: demos are marked as uploaded, if you have marked "Connect to CaravelNet", regardless if they are actually sent to/received by CaravelNet. This covers internet connection problems, server breaks and non-CaravelNet holds.

So, I think that you have to actually disconnect from CaravelNet to prevent to mark demos as uploaded.

That status is resetted if hold is updated. This is good because you can use normal update to resend 1-move demos to mark those rooms as uninteresting.
There's obviously some problem occurring, but the 2.0.14 game code shouldn't work the way you described. During play, victory demos for non-CaravelNet holds are never marked as uploaded. Demos for CaravelNet holds are only marked as uploaded if the game receives a ranking response from the server, indicating the demo was successfully received. There may be a server-side problem with Upload My Scores. It's being looked into.

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Gandalf the Grey. That was my name.
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10-30-2006 at 11:04 PM
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Syntax
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+3!

I believe sorting out this high score upload issue is probably the last bastion before Nirvana. I really appreciate you looking into this... :D

[EDIT]

Personally, anyways

[Last edited by Syntax at 10-30-2006 11:07 PM]
10-30-2006 at 11:07 PM
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mrimer
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Syntax wrote:
+3!

I believe sorting out this high score upload issue is probably the last bastion before Nirvana. I really appreciate you looking into this... :D

[EDIT]

Personally, anyways
Matt gets 99.9% of the credit. I usually provide moral support from the sidelines.

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10-30-2006 at 11:09 PM
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Syntax
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I agree about the .ini change not really making a difference. I've yet to have a single extra demo uploaded afetr setting it, yet I'm missing several - possibly as many as a 100. I just thought that if all holds were marked as updated, server-side, and all demos were uploaded via .ini, that could fix everything. Would take a while to verify, but hey... let's see what mrimer finds out first.
10-30-2006 at 11:17 PM
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Schik
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icon Re: The "Official" Highscores Bug Thread (+1)  
Okay, I can at least see a symptom of a problem happening on some batch uploads. I've added some debugging in so that when this problem occurs, it will save the data sent to the server as-is. From that, I can determine if it's a game or site problem and either Mike or I will then fix it.

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10-31-2006 at 02:03 AM
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coppro
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Okay, I just did a complete upload, all scores, with the .ini change. Tell me if it helped. :)

EDIT: I solved the problem! It's that

[Last edited by coppro at 10-31-2006 02:34 AM]
10-31-2006 at 02:21 AM
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Schik
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Well, I found the bug. The only problem is that I'm worried that fixing it will break a lot of other things. I'm going to have to do a fair amount of code review before I'm ready to make any changes. I'll let you know when I know more...

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10-31-2006 at 03:20 AM
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Schik
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icon Re: The "Official" Highscores Bug Thread (+2)  
I went through the code with a fine-toothed comb and I'm quite sure a big bug was fixed, and at least pretty confident I didn't horribly break everything else.

If you believe you're missing scores even after a full upload, please try another upload. If you don't think you're missing scores but want to do an upload anyways, maybe wait a day or so - the spider's going to be very busy processing tons of demos.

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10-31-2006 at 02:56 PM
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Tahnan
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Unverified demos (total): 26979

Yeah, tell you what, I think I'll wait a day.
10-31-2006 at 06:36 PM
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coppro
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Does the spider already skip a recently uploaded demo if it matches one already verified?
10-31-2006 at 11:28 PM
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