Elfstone wrote:
I have an iMac G5 with OS 10.4
My new ISP have sent me a Speedtouch 585v6
Somewhere in the process of installing, it said for first time installation to use the ethernet cable provided, so I did: one end into the speedtouch box and the other into the back of my iMac.
OK. When you did this, I assume that there was some configuration step for the Speedtouch? Where you were able to connect to it, presumably using a web browser, and enter configuration information, right?
I'm not sure what you mean by " DSL line with a wireless router connected to the DSL modem." so forgive me if I'm not answering properly; I have a normal BT landline and up till now have had an apple modem, plugged into the back of the computer and into the phone socket on the wall. The new black box has a cable which is plugged into the phone socket.(well not right now, because I had to plug the apple modem back in to connect by dial up)
"Does it have built-in wireless access" pass ? how would I find out?
The fact that you have to put filters on your phone jacks suggested DSL to me, and a quick peek at the specs for the Speedtouch 585v6 confirms this: The Speedtouch is a DSL modem. Your original mail said that the tech said your Speedtouch was a wireless router. But really, as long as you're connected via an ethernet cable it doesn't matter whether it's got wireless support or not. I recommend getting the wired version working before you try the wireless stuff anyway.
So...assuming that you can connect to the Speedtoch from your computer, you ought to be able to look at its settings. Usually, there are two choices when setting something like this up. Either the company setting up the connection for you will give you a set of numbers that you need to enter into the modem (your Speedtouch), or they'll tell you to set it up to download its configuration over the network. If it's the former for you, then you just want to make sure all your settings are correct. If the latter, you ought to be able to look at the settings the DSL modem has and see whether it has actually done anything. I don't know anything about the Speedtouch interface, so I can't offer too much advice on that, but it ought to be relatively easy to find a page with address, router, DNS information on it. The actual values probably don't matter as much as whether they're set to anything at all...again assuming that your modem is configured to boot off of the network. (Although they'll matter eventually, but not necessarily for this step.)
If the modem is talking to the network outside, and you are talking to the modem, then things ought to work, I would think. At this point you start to run up against the limits of my expertise with this technology, though. (I know enough to do some damage, but not enough to fix anything.
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Hopefully, this will be enough to get you pointed in the right direction...please post back and let us know how it went. With more information, we might be able to go farther.
Problem is that my experience is that DSL switches (on the company's side) can be very moody, and even if you do everything right at this point you still may not be able to get fully connected without intervention from the company. But that's a few steps away at the moment, I think.
Good luck!
Josh
____________________________
"
Rings and knots of joy and grief, all interlaced and locking."
--William Buck
I've made 3 calls to the help line, and while the 3 people I have spoken to have been patient and pleasant, I'm no further forward. So I'm wondering if any of the computer-clever people here can offer any suggestions?
. One pot of soothing Darjeeling later . . .
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