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Caravel Forum : Caravel Boards : General : Really Big Problem (JtRH won't download....)
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Pinnacle
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icon Really Big Problem (+1)  
I purchased the downloadable version of JtRH for $20
and I tried downloading it. It wouldn't download the file.
The next day, I came back and tried again, and I got the following error message:
"This product is no longer available for download, this may be due to the maximum number of allowed attempts exceeded or the allotted time. Please contact the manufacturer of the product for support."

The manufacturer of the product...
Erik, that's you.

HELP!

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Once (adv.): Enough.
Twice (adv.): Once too often.
~Ambrose Bierce, The Devil's Dictionary
04-22-2005 at 06:40 PM
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ErikH2000
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icon Re: Really Big Problem (+1)  
It's no problem, P. Just e-mail me at erikh@caravelgames.com with the name you placed the order under and I will send another download link to the e-mail on file with the order.

The download links only last a day and a certain number of attempts to prevent piracy. A number of people have had the links become unavailable. I just send them another one.

-Erik

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The Godkiller - Chapter 1 available now on Steam. It's a DROD-like puzzle adventure game.
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04-22-2005 at 07:42 PM
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Pinnacle
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icon Re: Really Big Problem (0)  
Thanks.
Hopefully I can get started soon...



____________________________
Once (adv.): Enough.
Twice (adv.): Once too often.
~Ambrose Bierce, The Devil's Dictionary
04-22-2005 at 08:17 PM
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Pinnacle
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icon Re: Really Big Problem (0)  
Well, is there any way I can upgrade my order to a CD without
paying $49.90 (the download plus the CD)?

aka How do I get a refund for the download before buying the CD?
I'm having problems downloading it. (I have a 56K)

As you can see, I'm really determined to get this hold :)

____________________________
Once (adv.): Enough.
Twice (adv.): Once too often.
~Ambrose Bierce, The Devil's Dictionary
04-23-2005 at 04:03 AM
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ErikH2000
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icon Re: Really Big Problem (0)  
Yeah, it's no problem. I'm going to e-mail you the details.

-Erik

____________________________
The Godkiller - Chapter 1 available now on Steam. It's a DROD-like puzzle adventure game.
dev journals | twitch stream | youtube archive (NSFW)
04-23-2005 at 04:06 AM
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Pinnacle
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icon Re: Really Big Problem (0)  
OK, now I finally got the download to work.


P.S. I never knew Beethro was from Brooklyn! :)


____________________________
Once (adv.): Enough.
Twice (adv.): Once too often.
~Ambrose Bierce, The Devil's Dictionary
04-23-2005 at 06:34 PM
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